Please read these Terms of Service ("Terms") carefully before using DealerScheduling ("the Service"), operated by DealerScheduling ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms.
DealerScheduling is a web-based platform that helps event businesses manage their team scheduling, bookings, communications, and related operations. The Service is provided on a subscription basis.
To use the Service you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.
The Service is billed on a recurring monthly or annual basis. By providing your payment information you authorize us to charge you automatically at the start of each billing period. All fees are stated in US dollars.
New accounts may be eligible for a free trial period. During the trial you will not be charged. When the trial ends your subscription begins automatically and your payment method on file will be charged. If you cancel before the trial ends, nothing will be charged. Trial eligibility and length are determined at signup and may vary by plan.
You may cancel your subscription at any time from your account dashboard. Cancellations take effect at the end of your current billing period — you will retain access to the Service until that date. We do not provide refunds for partial billing periods. If you cancel an annual plan mid-year, your account remains active until the end of the paid year.
Certain plans allow you to select add-on modules that extend the functionality of the Service. The modules available to you depend on your subscription tier. Module selections may be changed at any time from your account dashboard, subject to the limits of your plan.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of all data you submit to the Service. We will not sell your data to third parties.
Text messaging (SMS). Where a subscribing company enables text notifications, the Service sends transactional scheduling text messages (such as booking confirmations, assignments, time changes, and reminders) only to that company's own dealers and staff who have provided their mobile number and opted in. Message frequency varies. Message and data rates may apply. Recipients can reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of any purchase or of working. Full program details are in our SMS Terms & Opt-In notice.
The Service and its original content, features, and functionality are and will remain the exclusive property of DealerScheduling. You may not copy, modify, distribute, or reverse engineer any part of the Service without our written permission.
We may suspend or terminate your account at any time if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the Service or other users. If we terminate your account, we will notify you by email and provide a 24-hour window during which you may log in and export your data before access is fully removed. After that period, we are not responsible for any data loss. If you voluntarily cancel your account, you retain access through the end of your paid billing period.
We work hard to keep DealerScheduling reliable, secure, and available around the clock. That said, like any software service, we cannot guarantee that the Service will be uninterrupted or completely error-free at all times — occasional maintenance, updates, or circumstances outside our control may affect availability. We take security seriously and monitor the platform continuously, but we cannot make absolute guarantees. Your use of the Service is at your own risk, and we appreciate your understanding that some things are simply beyond our control.
To the fullest extent permitted by law, DealerScheduling shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or by posting a notice within the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
These Terms are governed by the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Utah County, Utah.
If you have questions about these Terms, please contact us at:
DealerScheduling
Email: support@dealerscheduling.com